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FAQ

ORDERS

Once your order is completed, you should shortly receive a confirmation notice at the provided email address. A shipping confirmation email should follow after 1 - 2 business days. Email the customer service team on help@blasttrend.com if further assistance is required at any point

We will notify you via email when your order has been received and when it has shipped. Your account will also provide these updates.

To change or cancel an order, please reach out to us right away at help@blasttrend.com. We are committed to processing orders as soon as we receive them, and once processed, we are not able to change or cancel them. For that reason, the sooner you contact us, the greater the likelihood that we’ll be able to fulfill your request.

Please check our Refund policy page for details about returns. Thanks

SHIPPING & DELIVERY

Once your order is shipped shipping takes 12-20 days worldwide.

Yes, Once your order is shipped, we will send you info on how to track your order. 

Please be patient with international orders as they will inevitably take longer to get to you, allow 15 – 25 days before you inform our customer service team of a missing order.

We offer FREE SHIPPING on all products. No minimum purchase, no hidden fees :)

Yes, we ship products worldwide. Please allow 12-20 days for the order to arrive.

CONTACTING US

Customer satisfaction is our utmost goal. We'd love to hear from you. Please use the Live chat at the bottom left to chat with use live or send an email to help@blasttrend.com. You can also use our contact form here and we will reply as soon as possible. 

SECURITY

Absolutely! Your information (for example, passwords, or credit card numbers) is private when it is sent to this site. 

We've also earned McAfee SECURE certification. Please confirm here

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